Activate Your License

Prerequisites

Kleis must be installed and activated. Have the license key from your purchase email ready.

Activate this site

1. In WordPress, go to Settings > Kleis for Planning Center.
2. Paste the key into License Key.
3. Select Save Changes.
4. After activation, select Connect Planning Center in the setup reminder.
5. Complete the Planning Center connection.

The key is hidden after saving. Never include it in screenshots, support forum posts, or public messages.

Saving the same key again on the same site reuses its existing activation. If setup loses the activation before WordPress saves it, paste the key again and select Save Changes. This recovery does not require a plugin update or another activation slot.

One active site

Each subscription supports one active WordPress site. If the key is already active elsewhere, open the old site’s Kleis settings and select Deactivate License. You can then save the key on the new site.

If the old site is unavailable, contact support with the purchasing email address and the site URLs. Do not send the license key through an unsecured public channel.

Common messages

• Invalid license key: Copy the complete key again and remove any spaces before or after it.
• Inactive, expired, or disabled: Confirm that the subscription is active.
• Already activated for a different site: Deactivate the previous site before retrying.
• Activation limit reached: If this is the same site, paste the key again. Select Save Changes to recover its activation. If the message remains, contact support.
• Could not activate right now: Confirm WordPress can make outbound HTTPS requests, then retry.

You should now see: a Deactivate License button and a Planning Center status that says the license is active but Planning Center is not connected yet.

Next: Connect Planning Center.

Reactivate a license

License activation and the Planning Center connection are separate steps. Deactivating a license removes its Planning Center connection credentials. Saving the license again does not restore those credentials.

1. Save the license key in Settings > Kleis for Planning Center.
2. Select Reconnect Planning Center in the administrator reminder.
3. Complete the connection with the correct Planning Center organization.
4. Make sure that the status says Connected to Planning Center.
5. Run a manual sync to recover content updates missed during disconnection.

The reminder stays visible until the connection succeeds. Existing sermon posts remain available during disconnection.